SupplyOrderCancellationEmailSubject / SupplyOrderCancellationEmailBody

Contents:

Please note this setting is also available per FBO in the ‘FBO locations settings' page area.

It’s also possible to use Email template variables in each setting.

Information

The following overrides the SupplyOrderCancellationEmailSubject/SupplyOrderCancellationEmailBody setting defaults for CancelThirdPartyService transition:

  1. The product's ‘Supply Order template’:

    1. Email subject template - Overrides SupplyOrderCancellationEmailSubject

    2. Message body template - Adds to the SupplyOrderCancellationEmailBody (if the ~SupplyOrderDetails~ variable is added).

  2. Configuration string in service workflow see CancelThirdPartyService transition:

    1. Subject= ; - Overrides SupplyOrderCancellationEmailSubject

    2. Body= ; - Adds to the SupplyOrderCancellationEmailBody (if the ~SupplyOrderDetails~ variable is added).

  3. Orderline transition changes:

    1. User edits in the ‘Supply order subject’ field - Overrides SupplyOrderCancellationEmailSubject

    2. User edits in the ‘Supply order body’ field - Adds to the SupplyOrderCancellationEmailBody (if the ~SupplyOrderDetails~ variable is added).

SupplyOrderCancellationEmailSubject example:

1 Service Request Cancellation ~OrderDisplayName~ / ~AircraftRegistrationCode~

SupplyOrderCancellationEmailBody example:

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 REF number: ~OrderKey~ ATTN:~SupplierContactName~ <font size="4px"><font color="red"> <b>*** C A N C E L L A T I O N ***</b></font></font> Dear Duty Manager, Please note the ~ProductCode~ request for <b>~RegistrationCode~</b> ~AircraftTypeShortName~ is cancelled ~Supplyorderdetails~ We thank you for your cooperation and look forward to our future collaboration. Many thanks, ~EmployeeFirstName~ ~Reports-Address1~ Phone: ~Reports-Phone~ Email: ~Reports-Email~ ~Reports-Internet~ <font size="1.5px"> <i>Timestamp: ~CurrentDateTime~</i></font>

Email example:

Note: A PDF copy of the cancelled service supply order is automatically attached with the email.