SupplyOrderCancellationTextOnlyEmailSubject / SupplyOrderCancellationTextOnlyEmailBody

Contents:

Please note this setting is also available per FBO in the ‘FBO locations settings' page area.

It’s also possible to use Email template variables in each setting.

Information

The following overrides the SupplyOrderCancellationTextOnlyEmailSubject/SupplyOrderCancellationTextOnlyEmailBody setting defaults for CancelThirdPartyServiceTextOnly transition:

  1. The product's ‘Supply Order template’:

    1. Email subject template - Overrides SupplyOrderCancellationTextOnlyEmailSubject

    2. Message body template - Adds to the SupplyOrderCancellationTextOnlyEmailBody (if the ~SupplyOrderDetails~ variable is added).

  2. Configuration string in service workflow see CancelThirdPartyServiceTextOnly transition:

    1. Subject= ; - Overrides SupplyOrderCancellationTextOnlyEmailSubject

    2. Body= ; - Adds to the SupplyOrderCancellationTextOnlyEmailBody (if the ~SupplyOrderDetails~ variable is added).

  3. Orderline transition changes:

    1. User edits in the ‘Supply order subject’ field - Overrides SupplyOrderCancellationTextOnlyEmailSubject

    2. User edits in the ‘Supply order body’ field - Adds to the SupplyOrderCancellationTextOnlyEmailBody (if the ~SupplyOrderDetails~ variable is added).

SupplyOrderCancellationTextOnlyEmailSubject example:

1 Service Request Cancellation ~OrderDisplayName~ / ~AircraftRegistrationCode~

SupplyOrderCancellationTextOnlyEmailBody example:

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 REF number: ~OrderKey~ ATTN:~SupplierContactName~ <font size="4px"><font color="red"> <b>*** C A N C E L L A T I O N ***</b></font></font> Dear Duty Manager, Please note the ~ProductCode~ request for <b>~RegistrationCode~</b> ~AircraftTypeShortName~ is cancelled ~Supplyorderdetails~ We thank you for your cooperation and look forward to our future collaboration. Many thanks, ~EmployeeFirstName~ ~Reports-Address1~ Phone: ~Reports-Phone~ Email: ~Reports-Email~ ~Reports-Internet~ <font size="1.5px"> <i>Timestamp: ~CurrentDateTime~</i></font>

Email example: