FBO One Manual

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Table of Contents

Introduction to FBO One

How auto-add products using a C# filter formula

How to activate and download tracing

How to add a QR code to a report

How to add a recovery email for reset password for a user

How to add a scannable barcode to the invoice

How to add fuel ticket details and an order at the same time

How to add HTML text formatting to email bodies

How to add Invoice Supporting documents to Handling Orders

How to add parking areas and positions

How to add Summary information to a Quote

How to allow local billing contacts per group of FBO offices and centralize data globally

How to always split fuel to a related order if no debtor contract exists.

How to auto-add products based on parking position

How to auto-attach backup documentation to the handling confirmation PDF email message

How to auto-attach template document files to workflows to send by email

How to automatically add products to an order based on a custom order property

How to automatically add services for outlying airports

How to batch complete services (Classic Ops)

How to batch update multiple services (Handlings / Movements)

How to change an order's order state via the Administration menu

How to change measures from Metric to Imperial (Europe to US) for aircraft types

How to configure Supply order templates

How to Create a Client Notification for Fuel with an Accompanying Fuel Release Attached

How to create a new FBO location

How to create a supplier & link them to a product

How to create an Order calculated custom value using C# formulas

How to Create and Manage Quotes

How to create custom planboard columns (with examples) for Handlings, Movements and Classic pages

How to create multiple text-only order Confirmations

How to create new Travel Document types

How to create recurring orders and invoices

How to create/modify ledgers & assign to products

How to Customise Movement Message Formats using Custom Values

How to define a custom property with a default value

How to disable Pay by email, Card on file requests and cards on file for a form of payment

How to display warnings when Airport Slots fall outside of a designated window of tolerance

How to Email to Order

How to group parking positions to display as a single position for capacity in Parking Planning

How to handle collapsed product groups

How to handle half handlings

How to make an aircraft registration inactive

How to map FBO One products to 3rd party services for invoice matching

How to merge Invoice & Supporting docs into one PDF for sending

How to Modify the Email Body accompanying Quotes

How to override the Supply Order Subject and/or Email Content

How to re-create a Service Overview Report for different Suppliers

How to rectify the order in which a Product appears - Sort Index

How to remove duplicated contacts

How to restrict Suppliers for Products to specific Handling Station Groups

How to send a notification email with an auto-attached report containing handling order information

How to set a default parking position for a FBO location

How to set credit terms for handling (Contracts)

How to set customer contracts to multiple Administrations using Administration groups

How to set-up an additional handling station for an existing FBO Location

How to setup a VIP passenger lounge in FBO One

How to setup additional attachments to Invoices

How to setup and use the HTML text editor in Supply Orders

How to setup and use the Order 'Quick Create' feature

How to Setup Pricing based on Aircraft Types

How to Setup Products for GCR Slot Processing

How to show a Prior Visit Count on Orders (per Registration)

How to show or hide individual price agreement details on an invoice

How to show the Bag-Count in the Arrrival/Departure screen & Movement Messages

How to specify Delivery Date/Time format on-screen

How to specify per customer if to batch or split invoices with different aircraft registrations

How to submit and process GCR Slot Requests using FBO One

How to Troubleshoot Email Issues

How to update a template signature in the Email layout

How to Update Exchange Rates

How to update minor detail changes to Gendecs

How to Update the Fuel Price periodically (weekly, monthly etc.) using the Quick Copy function

How to upload airport invoices for automatic matching to an order's airport fees

How to upload and match 3rd party supplier invoices and charges to order services

How to use a script to setup all Aircraft Types as placeholders for unknown Registrations

How to use airport slots

How to view multiple FBO locations at once in the OPS page

Set a discount on fees based on the fuel sales / uplift volume

Use FBO One in full screen whiteboard-kiosk mode

How to filter orders by custom values in the OPS Planboard

Handling orders in the front office

Menu's and pages in FBO One

Payment processing

Back office workflow

Online Interfaces

2017 UI: New user interface

Online Credit Cards Processing using AHT Gateway

Immigration forms and passenger manifests

Automatically generated e-mail messages

FBO One on Mobile devices such as phones and tablets

FBO One troubleshoot checklist

Index of fields

FBO One Manual

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How-to guides

Created by Jordy Heemelaar (Unlicensed)

Last updated: Apr 14, 2021 by Adam Marriott

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