The OrderThirdPartyService transition allows for third party services to be ordered via direct email to the specified supplier(s) from FBO One. This transition screen is added within a Service Workflow.
Typically, the transition is used for ordering by email to third-party suppliers for services such as transport, catering, laundry, etc.
Indicates if the free text ‘Supplier’s order number' field is a mandatory field to be filled in the transition.
Caption for supplier's order number
Free text to change the ‘Supplier’s order number’ field title text to a user defined text.
Send supply order by email
Indicates if the ‘Send supply order email’ checkbox is automatically set to true on opening the transition.
Note: Supply order is still sent if the checkbox is manually checked.
Is Supply Order Email in HTML Format
Indicates if the HTML editor is used for the Supply order contents field allowing for rich text formatting. If set to ‘False’ the supply order email out will contain no HTML formatting and show any HTML tags as plain text.
Use delivery date or service date as price reference date
Indicates if the ‘Delivery Date/Time’ field is mandatory for pricing.
Is Delivery Date Applicable
Indicates if the 'Delivery Date/Time' field is shown in the transition.
Show supplier pick-list
If no Suppliers are linked to the product, then ‘Supplier’ field with a drop down of all suppliers will show if product setting ‘Show supplier pick list’ is set. Otherwise, no drop down is shown, with manual adding of supplier emails available.
Configuration string settings
The following ‘Configuration string' settings can be set on the transition in Service workflows.
All settings must be separated by a semi-colon ';'. If not specified the default settings apply.
Subject=Revised catering order ~RegistrationCode~ / ~OrderKey~
Allows overriding the default Supply template email body/SupplyOrderEmailBody for this workflow transition.
Body=Dear supplier, Please see below revised catering order:
Please confirm this service back to ~Reports-Email~
Many Thanks ~EmployeeDisplayName~;
By default, the 'Quantity' field does not appear in the OrderThirdPartyService transition screen. To show the Quantity field, ensure the 'Configuration string' ShowQuantity=true is added to the Service Workflow along with the transition:
The ShowQuantity=true configuration string may be combined with the configuration string DefaultQuantity=1 (change the number accordingly) to ensure the quantity is set to a particular number by default
Indicates if the Internal Remarks field is shown in the transition (default is to hide).
Indicates if the External Remarks field is shown in the transition (default is to show).
Indicates whether the Suppliers Order Number is mandatory or not during the transition. For example when the product setting 'Is Supplier Order Number Mandatory', is set to true, and the configuration string IsSupplierOrderNumberMandatory=false is set within the service transition, then the field is no longer mandatory during this transition.