Workflow transition emails

FBO One can automatically send an email when a new order has been created or when the current workflow state an order changes due to a state transition. The emails can be send to all the persons that have a certain role.

In the Administration | Workflows | Transition emails section one or more roles can be assigned to a workflow state. When an order reaches this state, an email will be send to notify all persons in that role.

In the Administration | Settings | Email Settings section the template of the email subject can be changed, using setting 'OrderStateChangeEmailBody'.

The email messages that FBO One sends can contain information about the actual flight, like aircraft registration and flight number. Such references are entered in the template as variables, that are surrounded by ~-characters. See Email templates.