A product is the definition of a service, also containing the price agreements. A product doesn't have to be a physical thing. For everything that is charged (and therefore has to show up on the invoice) or has to be done (and therefore has a workflow attached) a product can be defined in FBO One.
To create a product, use the 'Add Product' link on the home page.
To search or view a product, use the search box in the top-right part of the screen. This brings you to the details screen of the product.
Product details screen
Add Product - add/edit screen
Product tree (Glossary)
ProductFields LocationSpecific (Fields)
Creating products and configuring prices exercise