SetQuantity transition

The SetQuantity transition allows setting the quantity of a service. This transition screen is added within a Service Workflow.

This service transition is used for simple workflows for services that require a quantity set; such as Coffee, Ice cubes, and Hot water.

Contents:

Transition properties

Name

SetQuantity

Workflow type

Service

Linked to

Product

Purpose

Set the quantity of a service.

Impacts

Service

Email out

NO

Product settings

NO

Configuration string

YES

Email message settings

NO

Report settings

NO

 

NewUI SetQuantity transition screen

Classic SetQuantity transition screen

Product settings

There are no product settings for this transition.

Configuration string settings

The following ‘Configuration string' settings can be set on the transition in Service workflows.

All settings must be separated by a semi-colon ';'. If not specified the default settings apply.

Configuration string

Type

Default

Description

Example

Configuration string

Type

Default

Description

Example

Quantity

Integer

Blank

Sets the quantity for the service to a default amount that cannot be changed.

Note: Quantity can be changed via ‘Edit service’

Quantity=2;

Description

String

Blank

Adds a description text below the quantity field, this can be used as user instruction.

Description=Coffee is charged in whole liters only.;

ShowServiceInternalRemarks

Boolean

True

Indicates if the Internal Remarks field is shown in the transition (default is to show).

ShowServiceExternalRemarks

Boolean

True

Indicates if the External Remarks field is shown in the transition (default is to show).

OnCancelSetQuantityToZero 

Boolean

True

Indicates if the service quantity should be set to 0 by default (checkbox ticked) when cancelling a service. Possible values:

  • True = 'Force quantity ‘***’ to 0' checkbox is automatically checked.

  • False = 'Force quantity ‘***’ to 0' checkbox is not checked by default.

  • Hide = 'Force quantity ‘***’ to 0' checkbox is hidden. Quantity must be manually changed to 0 if required.

OnCancelSetQuantityToZero=False;

 

OnCancelAddExternalRemark

String

*Cancelled*

Adds an external remark when the service is cancelled.

OnCancelAddExternalRemark=Cancelled with thanks;